Volty does not connect—how can I recover it?
Frequently Asked Questions
Check most frequently asked questions here
Troubleshooting
Dashboard not loading—how do I reach it?
SmartKnob LED ring is off—how do I reset it?
SmartKnob doesn’t start—what should I do?
Volty does not connect—how can I recover it?
Dashboard not loading—how do I reach it?
SmartKnob LED ring is off—how do I reset it?
SmartKnob doesn’t start—what should I do?
What can SmartKnob control in my camper?
How do I perform the first-time setup of SmartKnob?
Does SmartKnob create its own Wi‑Fi and dashboard?
How do I reach the dashboard after setup?
How do I access the SmartKnob Wi-Fi hotspot?
How does Fluidy pair and update?
How do I pair Volty, Fluidy or Switchy with SmartKnob?
What loads and how many relays does Switchy support?
How much power does Switchy consume?
Which sensors and feedback does SmartKnob include?
What are Fluidy’s power use and environmental specs?
What is SmartKnob standby power draw?
What are Thermy’s power and environmental specifications?
What is Volty’s power use and operating range?
How many relays does Switchy provide?
What voltage range can SmartKnob handle?
Which interfaces does Volty provide?
How power‑efficient is SmartKnob?
Is Camper Jarvis CE / UNECE R10 compliant?
Does Fluidy include leak protection?
Is SmartKnob CE‑compliant and safe?
Does pairing require an internet connection?
Is Volty certified and protected?
How does Switchy handle shore power and grid safety?
Is Thermy CE‑compliant and protected?
Does Switchy support logging and scenes?
Does the Maxxfan module work in scenes and use SmartKnob sensors?
What integrations and automations are supported?
When will Thermy ship?
How are updates and diagnostics handled on Volty?
How do I update Thermy?
How do I update SmartKnob firmware?
How do I update Volty, Fluidy or Switchy firmware?
How do I update SmartKnob software?
How do I activate or deactivate licenses on SmartKnob?
How do I update the Maxxfan module?
Which heaters are compatible with Thermy?
What systems and brands is Volty compatible with?
Can Volty control my 230V inverter to save energy?
How do presence detection, DND, and guest mode work on SmartKnob?
What is Switchy Extend?
Does Fluidy support temperature and pressure sensors?
What devices can Thermy control?
How many tanks can Fluidy measure and how accurate is it?
Can Thermy control two heaters independently?
How are features unlocked on SmartKnob?
What can the Maxxfan module (Venty) control?
Can Switchy control a lifting bed safely?
How do I install and pair Thermy?
How do I install and pair Switchy?
How is the Maxxfan module installed?
How do I connect SmartKnob to the battery?
How do I physically install SmartKnob in my camper?
What are the dimensions of Volty, Fluidy and Switchy?
What tools and materials are required to mount SmartKnob?
How do I install Fluidy’s tank sensors?
How does Volty install and pair with SmartKnob?
How do I contact Camper Jarvis support?
What is the warranty period for Camper Jarvis products?
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